Expired

1 month ago

Technical support executives at Collector office / Implementation TKA6384719

  • Openings

    10

  • Location

    Palghar, Raigad, Bhandara, Gadchiroli, Hingoli, Parbhani, Beed, Sangli, Sindhudurg

  • Year of Passing

    any

  • Salary

    3.3 to 3.8 LPA

Job Description

  • We are looking for a Technical Support Executive to provide on-site technical assistance and implementation support for the UDD Project at the Collector Office. 
  • The role involves ensuring smooth functioning of the software system.
  • resolving user issues and acting as a coordination point between the client office and the development team.
  • Key Responsibilities
  • Provide daily on-site technical support for the UDD project at the Collector Office
  • Troubleshoot and resolve issues related to software applications, system access, and data entry
  • Assist Collector Office staff and field officers in using the application effectively
  • Coordinate with the Softmate Systems LLP backend/development team for bug reporting, issue escalation, and fixes
  • Maintain support logs, including issues reported, actions taken, and resolutions
  • Ensure timely software updates, configurations, and deployments as instructed
  • Conduct user training and guidance sessions on system usage and new features
  • Ensure all activities are carried out as per client expectations, government protocols, and project timelines
  • Support during reviews, inspections, and important UDD-related meetings if required
  • Required Skills & Competencies
  • Strong understanding of computer systems, web-based software, and troubleshooting
  • Basic knowledge of MS Office, data handling, and internet-based applications
  • Ability to communicate clearly and professionally with government officials and office staff
  • Strong problem-solving and service-oriented mindset
  • Ability to work independently at the client site with discipline and professionalism
  • Basic understanding of government processes or e-Governance systems (preferred)

Qualifications

ANY QUALIFICATION-ALL

Skill(s) Required

Other

Interview Process

  • Resume-Screening-Round
  • Telephonic Round 
  • HR Round (virtual)

Aggregate

any

Interview Date

10 Apr, 2026
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